*This is an open letter to Google questioning the future of how the mobile web should be indexed and ranked accordingly*
The mobile web has a problem, users just don’t like accessing normal websites from their phones (see research data here). Mobile users don’t want to zoom in and out or wait ages for a bloated page to load up; they clearly have a need for a web experience tailored for them, a mobile site.
The problem right now is you’re just not indexing and ranking the mobile web so that these dedicated mobile have visibility; if you do a search today most of the high ranking sites will be normal sites even in areas such as news where many key players have mobile versions of their sites.
Most mobile sites only get traffic from redirecting users from static sites and don’t really rank. I want to challenge you on the way you index and rank the mobile web and list some reasons why something has to change.
1. Relying on redirects leads to poor user experience
So what’s wrong with using re-direct script to channel mobile users to a sites mobile platform?
Well in your own Adwords guidelines you make it clear about the importance of the transparency of a website. Anything advertised in the copy should be representative of what’s on the site when you land. Relying on redirects means that snippets in the SERPs will not necessarily correlate with where a mobile user lands. A good example of this is one site which always redirects mobile users to the mobile homepage no matter where you come from. This totally mismatched experience reflects badly on you because people will think that you did it and served them the wrong page.
Lack of natural mobile ranking is forcing webmaster to do this.
2. No-one links to mobile sites
Another key issue that preventing mobile sites from achieving the rankings they deserve is that no-one links to them. There are a number of reasons why this is happening, firstly because the mobile web is still its infancy not many people know about what’s out there; more importantly secondly because mobile sites area very similar to their static counterparts if someone is going to link to your site they’ll nearly always choose the normal site (obviously unless there is some unique mobile content).
Truly unique, rich content is hard to get links too on mobile sites because as these sites aren’t currently ranking, no-one is seeing them or linking to them meaning they don’t rank; it’s catch 22.
There aren’t that many people who link in the mobile sphere too. In the normal web you’ll have a small % of users who will be producing the vast majority of links. Because most of these linkers key focus will be on normal site, mobile sites are missing out. Again we’re stuck in a vicious circle until there is more mobile site visibility there won’t be people around who will comment and highlight really good mobile content.
3. People don’t want to waste resources
Why as a company should I invest time and money into mobile orientated sites over my normal site?
The best ways of getting people to naturally link to you is of course to create unique and original content that’s going to capture the imagination of your audience. The problem companies have is that their asked to invest in content what will cost the same for their mobile and normal sites but will appeal to an audience a 1/10th of the size.
This is leaving many mobile sites dull and lacking originality. Most are a carbon copy of their original site.
4. Mobile sites are deep
If you look at more popular mobile sites, there are only a few navigational links from the homepage due to screen size.

This is causing a lot of large mobile sites to have a very deep structure. In Marks and Spencers case there’s about 5 clicks till you can get to the item you want on their mobile rather than the 3 for the main site.

The problem with this is that link juice will flow very badly in these sites meaning that many bottom level pages won’t be indexed and long tail traffic will be non existent.
5. Normal sites will always win in a link race
Let’s think about a scenario a second. Imagine two sites, A – a normal website and B – a mobile site, they both want to rank for the term “Green Widgets” and have created highly original relevant pages to target this traffic. Relevancy wise they’re both at the max, the only way they are going to beat each other is to attract more links naturally.
Normal sites will nearly always outrank mobile sites because the rate that they will be linked to will be faster due to larger audiences. Normal websites also have a massive advantage in that they will have already accrued large amounts of links. In cases like “news” where the major papers have an unbeatable amount of links what can a mobile site do?
6. It’s harder to be relevant on mobile
Small screen sizes mean that written content is going to be harder to fit on the page so ultimately mobile sites are going to be more visual and interactive with use of images, video’s (network speed permitting) and undoubtedly flash or HTML5 dynamic content. This leaves mobile sites with a strange position, for usability they want to have rich media websites but this may further exacerbate low search engine visibility for their sites.
What can you do?
Now I’m not here to teach you how to suck eggs but I thought I would offer a few suggestions of how you can tweak your mobile search algorithm to make sure the mobile web continues to grow.
Mobile needs a stronger weighting
The first simple step you can do is to give a much stronger weighting to mobile sites. I would argue that this should be done to such an extent that mobile will always trump normal sites. Firstly I think this would give some real value for creating a mobile site and adding excellent content to it, this could potentially cause the kick-start in mobile site creation that we need to get things going. This would in turn draw users in, and hopefully create the mobile linkers that I talked about before.
Mobile links are worth more in the mobile world
Links should obviously be a key authority indicator still, but I would argue as mobile users have different habits and different needs to normal users mobile links should add much more value. As they are from one mobile user to another you know that this “editorial vote” will be relevant for the mobile experience and a more accurate reflection of what’s good mobile content.
Websites should be able to pass link equity to their mobile sites
Making sure that we don’t just get spammy mobile sites is also vital, so why not add a tag passing on link value from a normal site to its mobile equivalent (similar to how the canonical tag is implemented). While it shouldn’t be the key ranking indicator (as I mentioned above a mobile link is more important than a normal link) it should show that the mobile site creator is already highly trusted and authoritative in the normal web and should be respected in mobile. This would also help pass on some of the link value that been accrued over years on the normal site to the brand new link virginal mobile version.
Relevancy should be more visual
Google Goggles is amazing, you can clearly now identify what’s in a picture and know what it’s about. As mobile sites get less text centerd and more visual elements such as images and video play a much stronger part in the make up of mobile sites, relevancy should be based more around them than text.
Internal mobile links should pass more juice
To counter the poor navigation issues I think that you need to be a bit more forgiving on how link juice flows around the site, letting the deeper mobile sites bottom level pages have the same amount of juice as their normal equivalent would have.
Why should you bother?
Google makes their money from Adwords. You always have and probably always will. With 10% of all queries now being performed on a mobile (source) you need to make companies wake up to the mobile web because you’re missing a massive opportunity to profit. Out of that 10% of users how much money from adwords are you making out of them? Not half as much from the normal web.
Give ranking incentives to mobile site builders to encourage uptake. This will put mobile more on the map within companies and ultimately lead to PPC budget created around these mobile users.
You can have all that for free…
Caliban